Dear HumanDHS network friends

Please find below information on the series of conflict resolution workshops at John Jay College.

Kind regards
Brian Ward

John Jay College Conflict Resolution Workshops

The Continuing Education Department of John Jay College of Criminal Justice announces a series of nine
Conflict Resolution Workshops for Fall 2009

For more information on instructors and registration, email CEP[@]JJay.cuny.edu, call (212) 237-8663, or go to:

http://johnjay.augusoft.net/index.cfm?method=ClassListing.ClassListingDisplay&int_category_id=7&int_sub_category_id=103

PREVENTING RUNAWAY ANGER AT HOME, AT WORK, WITH FRIENDS, IN RELATIONSHIPS

This is an interactive experience geared to help participants learn additional ways to deal with their own anger, as well as that of others who are part of their lives.

The purpose of this 2-session, 3-hour workshop is to explore a variety of ideas relating to anger and anger management to participants and provide various positive ways of handling this feeling. Components of this training include many interactive experiences that will focus on: understanding and dealing with different causes and effects of this feeling, a list of anger managers with explanations on their use, situations to apply anger managers, review of material, and feedback and follow-up opportunities.

Instructor: Dave Wolffe is an adjunct lecturer at John Jay College of Criminal Justice. He is founder and program coordinator of Peace Enhancement Attained-Collaborative Efforts (PEACE) Inc. Mr. Wolffe also developed a training format and manual for facilitators of the Anger Management Power (AMP) Program. He is currently working on a “how-to” guide for parents, educators and others involved with teens, to help young people learn to handle their anger in positive ways. The guide is due to be published in 2010.

Tuesday & Thursday, Nov 17 & 19, 6:45 – 8:15 pm; $50 for course

A SHORT INTRODUCTION TO THE TRANSFORMATIVE MODEL OF MEDIATION

The purpose of this 4-session, 6-hour workshop is to expose those who have taken facilitative mediation or related undergraduate courses to the Transformative Model of Mediation by discussing the Relational Worldview the model espouses, identifying human perceptions of what it is like being IN conflict, articulating the transformative tools of intervention and practicing them in role plays.

While this is not a complete Transformative Mediation training, it exposes participants to an approach to mediation that many misunderstand and provides an opportunity to experience it with the ultimate goal of taking a more comprehensive training.

Components of the training include: Personal Views of Conflict (exercise); Conflict: A Crisis in Human Interaction (lecture and discussion); Opportunities for Empowerment and Recognition Shifts (lecture and discussion); Tools of Intervention (combination of lecture and multiple exercises): Reflect, Summarize, Check in, Question, Silence and Role Plays (exercises).

Instructor: Julie Denny, an Advanced Practitioner member of both the Workplace and Family sections of the Association for Conflict Resolution (ACR), is also a mediation panelist for the Equal Employment Opportunity Commission (EEOC), the U.S. Postal Service, the Transportation Security Administration and the Key Bridge foundation ADA program. A regular reviewer of books on conflict resolution and mediation for Library Journal, Julie has also been featured in Court TV and Bloomberg Network segments on mediation, and been interviewed on a number of radio talk shows. She is also an Associate of the Institute for the Study of Conflict Transformation.

Tuesdays, Nov 17 – Dec 8, 6:30 – 8:00 pm; $135 for course

FACILITATION 101: How to Quickly Gain the Trust of Participants When Facilitating Large Groups

When facilitating groups of people — for complex, multi-party conflict resolution, team building, consensus building, or collaborative planning and problem solving, it is imperative for facilitators to earn the trust of the group. This can be very difficult, 1) when working with large numbers of participants — with different personalities and different expectations; and 2) when participants’ emotions are “running high.” Additionally, since group participants are often skeptical about the intervention of a facilitator, earning participants’ trust can be even more challenging. Consequently, in order to be successful, the facilitator must earn the trust of the group, within the first few moments of a group process. This introductory workshop provides foundational principles, and practical steps for quickly earning the group’s trust.

Instructor: Janice Tudy-Jackson, Esq. is a collaboration and conflict management consultant, and an adjunct professor at Columbia Law School, with decades of experience facilitating groups — often in very volatile situations.

Tuesday, Dec 1, 6:30 – 8:30 pm; $40 for course

TOOLS FOR RESOLVING CONFLICT I: An Introduction to Open Space Technology

Open Space Technology is a simple way to run productive meetings for five to 2000+ people and a powerful way to lead any kind of organization in everyday practice and ongoing change. Participants will have an opportunity to experience aspects of Open Space for themselves, examine its underlying theory, and learn how to apply it in everyday situations.

TOOLS FOR RESOLVING CONFLICT II: An Introduction to World Café Dialogue

World Café has been described as a dialogic process that “awakens and engages collective intelligence through conversations about questions that matter.” Participants will practice World Café, informal, small-group conversations based on seven principles and have a chance to discuss how and where it is most effectively used.

Instructors: Karen J. Davis, an organizational consultant globally, works in the spirit of earth wisdom. She is dedicated to building global community and sustainability by working and learning with colleagues and groups worldwide. Karen is a board member of Open Space Institute and has had a leadership role in the International Organization Development Association and Organization Development Network. She is a co-author of The Sustainable Enterprise Fieldbook.

Jane Hughes Gignoux, a native New Yorker, is the author of Some Folks Say: Stories of Life, Death and Beyond. She has been offering trainings in interpersonal communication skills since the early ‘80s. In 1992, she started working with the Institute of Noetic Sciences exploring intention, attention and consciousness, where she first encountered these dialogic forms. Jane facilitates groups widely.

Wednesdays, Dec 2 & 9, 6:30 – 8:00 pm, $30 per course

****

MEDIATION FOR FAMILY PROBLEMS: A better way to handle separation, custody, divorce and estate issues

The course introduces attendees to mediation and includes interactive exercises to give a sense of how it works. It covers what mediation is; what it can do; why it works and how people can avail themselves of it. A resource list of places that offer mediation for families will be distributed.

Instructor: Nancy Kramer is an attorney and mediator who handles family and other types of disputes. She does private mediations, serves as special master in the Appellate Division, First Department and is an active mediation panel member for such groups as the American Arbitration Association (AAA); United States Postal Service; New Jersey Superior Court; New York City Office of Administrative Trials and Hearings (OATH) and New York County Supreme Court, Commercial Division.

Thursday, Dec 3, 6:30 – 8:00 pm; $30 for course

CLOSED:

NEGOTIATION AND BARGAINING

Negotiation and bargaining skills are at the core of this interactive workshop. The course will enable the participants to get through the stages of bargaining to agreement and it will explore how “Getting to Yes!” can be reached in diverse situations, whether it is a new deal for a house, a car, or even an increase in pay. The workshop is a step-by-step, how-to-approach for skillfully taking each negotiation from engagement to agreement. Through experiential training it will provide the knowledge and insights needed to overcome animosities, turn confrontation into collaboration and to improve existing negotiation skills to achieve successful outcomes. The course is designed for managers, professionals and others who wish to enhance their negotiation skills.

Instructor: José Pascal da Rocha, JD is an international mediator and negotiator. He has over 16 years of experience in multinational crisis intervention at the corporate level. Apart from his practice, he teaches conflict resolution at diverse universities around the world. He has published on mediation, negotiation, gender and diversity, and his latest publication is “Inclusion and Diversity as an Intercultural Task” – an essay in: Diversity, Equality and Inclusion – a Research Compendium. He is a U.N. mediator at the Mediation Support Unit.

Wednesdays, Nov 4 – 18, 6:30 – 8:30 pm & Saturday, Nov 21, 9:00 am – 4:00 pm (intensive role-playing session); $150 for course

****
NEGOTIATING UNDER PRESSURE

This course will provide participants with a unique opportunity to learn lessons from police hostage negotiations, where every situation is a crisis that usually involves violence and weapons, and intuition is essential for resolving each one. People generally go into a wide range of negotiations with a preconceived notion of how they would like them to turn out. The goal is to attempt to find some common ground and/or figure out a way to reach a compromise. You will sharpen your negotiating skills by learning how the police hostage negotiators negotiate some of the most stressful and high profile situations.

Instructor: Jack Cambria is an active member of the New York City Police Department, where he has served for 27 years, including 16 years in the Emergency Service Unit, whose primary focus is to provide rescue, SWAT, and counterterrorism services to New York City. He has served in the ranks of patrol officer, sergeant and lieutenant (his current rank). He has extensive experience and certifications in all facets of these operations, and is a New York State Certified Police Instructor.

Thursdays, Oct 1 – 22, 6:30 – 8:00 pm; $125 for course
****

PROFESSIONAL MEDIATION TRAINING

Alex Yaroslavsky, Elizabeth Clemants and Michelle Leonard have teamed up to bring you a unique mediation course. If you are considering becoming a mediator, developing your workplace and personal conflict resolution skills, this course is for you. After completing this course you will be able to:

Understand and refine your conflict resolution style; Manage conflict with confidence, using proven techniques; Conduct successful mediations in a variety of settings

Instructors: Alex Yaroslavsky, MILR is the founder of Yaro Group, LLC, a dispute resolution consultancy specializing in workplace conflict resolution. Alex teaches dispute resolution at the John Jay College of Criminal Justice and serves on several mediation and arbitration panels, including the NYC CCRB, FINRA, and the U.S. Bankruptcy Court (Southern District). Alex has been working in the alternative dispute resolution field since 1994 and regularly trains and coaches new mediators.

Elizabeth Clemants, MSW is the founder and principal of DRAFT, a unique business that combines social work, life coaching and mediation to help people work through internal or external conflicts and create positive change in their personal and professional lives. Ms. Clemants is the former senior director of the Safe Horizon Mediation Program and has been a state-certified basic mediation trainer since 2000.

Michelle M. Leonard, Esq. is the director of mediation services at Community Mediation Services (CMS). Michelle is a certified basic mediation and custody and visitation mediation trainer, as well as an adjunct professor at John Jay College of Criminal Justice. Michelle graduated magna cum laude from Touro Law Center and is admitted to the New York and New Jersey Bars.

Tuesdays, Sept 1 – Nov 24, 6:00 – 8:30 pm (plus two day sessions: Fridays, Dec 4 & 11, 10:00 am – 6:00 pm); $995 for course

Terrence Harris
Director of Continuing Education
John Jay College of Criminal Justice
555 West 57th Street, Suite 601
New York, NY 10019
Ph. (212) 237-8699
Fax (212) 484-1388

Email: Tharris[@]jjay.cuny.edu