The Intercultural Conflict Style Certification Program
A three-day workshop for increasing competence in
resolving conflicts across cultures

October 10-12, 2005
Portland, Oregon

The Intercultural Conflict Style (ICS) Certification program provides unique tools for resolving conflicts across cultures. This program is appropriate for anyone who wishes to develop further competence in cross-cultural conflict resolution, to learn more about assessing intercultural conflict styles, or to use the ICS inventory in training and conflict resolution programs. The program is conducted by Mitchell R. Hammer, Ph.D. the developer of the Intercultural Conflict Style Inventory. He is an internationally recognized expert in conflict resolution and crisis management across cultures.

About the Intercultural Conflict Style Inventory:
The Intercultural Conflict Style (ICS) Inventory assesses culturally learned approaches for managing disputes in terms of direct and indirect strategies as well as emotionally expressive and restrained approaches. It is a self-scoring, easy-to-use, cross-culturally valid and statistically reliable instrument developed by Mitchell R. Hammer. The ICS Inventory is accompanied by the Interpretive Guide, which provides respondents with in-depth information about their approach to resolving conflict across cultures, and a comprehensive Facilitator’s Manual for trainers, educators, mediators, or anyone who is using the ICS Inventory.

Workshop location: The Mark Spencer Hotel, downtown Portland. Please contact the hotel to make arrangements for your lodging. Special rates apply for ICS workshop participants, however there is limited availability. Please contact them by phone (1-800-548-3934) or on the web at http://www.markspencer.com

For complete workshop details and registration information, as well as information on ordering the ICS inventory and Interpretive Guide, please visit our website at http://www.intercultural.org/ics or contact:

Riikka Salonen
Intercultural Communication Institute
8835 SW Canyon Lane, Suite 238, Portland, Oregon, 97225
phone: 503-297-4622
fax: 503-297-469
email: ics@intercultural.org
Web: http://www.intercultural.org/ics